Last updated: November 9, 2026

These Terms & Conditions apply to your use of hydrogreenshop.com and to every order you place with Hydro Green Shop (“Hydro Green”, “we”, “us”). By using our website or placing an order, you agree to these terms. Please read them before ordering.

1. Age requirement

You must be 19 years of age or older to use this website, create an account or place an order. We will refuse service to anyone who cannot prove they are of legal age.

2. Accounts and verification

  • Orders are only accepted from accounts that we have reviewed and approved.
  • To be approved, you must provide accurate information and valid government-issued photo ID. We may refuse or close any account at our discretion.
  • You are responsible for keeping your login details private and for all orders placed through your account.

3. Orders and pricing

  • All prices are in Canadian dollars and shown on the product page. Prices, products and promotions can change without notice and are subject to availability.
  • The minimum order is $60. Delivery is free on orders over $100; a $10 delivery fee applies to orders under $100.
  • We may cancel or adjust an order if a product is unavailable or a price was listed in error. If that happens, we will contact you before delivery.

4. Payment

We accept cash or Interac e-Transfer only. We do not accept credit or debit cards.

5. Delivery

  • We deliver same-day across Ottawa and surrounding areas. Delivery hours are 8 AM to 10 PM daily, and the last orders are taken at 9 PM.
  • Most orders arrive within 30 to 90 minutes. Delivery times are estimates and can be longer during busy periods, bad weather or holidays.
  • Please provide a complete and accurate address, including unit number and buzzer code. The person who placed the order must be present to receive it.

6. ID check at delivery

Our driver will check your valid government-issued photo ID at the door. The name and age must match the account. We will not complete a delivery if the ID is missing or does not match, if the recipient is under 19, or if the recipient appears intoxicated. Undelivered orders may be cancelled.

7. Refunds and returns

If there is a problem with your order, contact us within 2 days of delivery. Full details are in our Refund & Returns Policy.

8. Responsible use

Use cannabis products responsibly and only as directed on the label. Do not drive or operate machinery after using cannabis. Keep all products away from children and pets. Do not use cannabis if you are pregnant or nursing, and consult a physician before use if you have a medical condition or take prescription medication. Products are for personal use only and may not be resold.

9. Website content

Product descriptions, THC levels, effects and images are provided for general information only and may vary between batches. Nothing on this website is medical advice. All content, logos and images on this site belong to Hydro Green Shop or their respective owners and may not be copied without permission.

10. Limitation of liability

To the extent permitted by law, Hydro Green Shop is not responsible for any indirect or consequential loss arising from the use of our website or products. Our total liability for any order is limited to the amount you paid for that order.

11. Marketing messages

If you subscribe, we may send you deals and updates by email or text. You can unsubscribe at any time. See our Privacy Policy for how we handle your information.

12. Changes to these terms

We may update these Terms & Conditions at any time. The version posted on this page applies to your use of the website and to orders placed after the update.

13. Contact us

Hydro Green Shop, Unit 5, 2164 Montréal Rd Suite 2001, Ottawa, ON K1J 1G4 · Call or text 613-614-2889



support@hydrogreenshop.com

613-614-2889