Welcome to the Hydro Green Shop FAQ page. Below you will find answers to the most common questions about our Ottawa cannabis delivery service. If you cannot find what you need, feel free to text us at 613-614-2889.
Ottawa Cannabis Delivery Questions
How fast is your Ottawa cannabis delivery?
Our standard delivery time is 30 to 90 minutes across all Ottawa neighbourhoods. This includes Kanata, Barrhaven, Orléans, Nepean, and Gloucester. Delivery times may vary slightly during peak hours or bad weather. However, we always aim to get your order to you as fast as possible.
What areas do you deliver to in Ottawa?
We deliver to all Ottawa neighbourhoods. This includes Centretown, The Glebe, Westboro, Kanata, Barrhaven, Orléans, Nepean, Gloucester, and everywhere in between. Additionally, we offer Canada-wide mail order for customers outside Ottawa. Visit our delivery areas page for full details.
What is your minimum order for delivery?
We have flexible ordering options. Check our menu for current deals and minimum order details. Most of our bundle deals start at affordable prices, so there is something for every budget.
What cannabis products do you carry?
We carry a full range of cannabis products. This includes premium flower in indica, sativa, and hybrid varieties. Moreover, we stock edibles, concentrates, shatter, hash, CBD products, kief, and vape pens. Our menu changes regularly as we add new strains and products.
How do I place an order?
There are two easy ways to order. First, you can browse our online menu at hydrogreenshop.com and place your order directly. Second, you can text us at 613-614-2889 to order by phone. Both methods get you fast same-day delivery.
Is your packaging discreet?
Yes, absolutely. All orders arrive in plain, unmarked packaging. There are no logos or labels that indicate the contents. Therefore, your privacy is always protected with every delivery.
Do you offer deals and discounts?
Yes, we offer some of the best cannabis deals in Ottawa. Our bundle specials start at $100 for 4oz plus free gummies. Furthermore, we run mix-and-match promotions, bulk discounts, and seasonal specials. Check our deals page for current offers.
Can I get cannabis delivered outside Ottawa?
Yes. We offer mail order cannabis Canada-wide. You can order online and receive discreet shipping to any address in Canada. Mail orders are packaged securely and shipped quickly. As a result, you can enjoy premium cannabis no matter where you live.
What are your delivery hours?
We are open for delivery daily. Our hours are shown on our homepage and Google Business Profile. We recommend ordering early for the fastest delivery times. However, we accept orders throughout our operating hours.
Do you have a loyalty program?
Yes, we do. Our loyalty program rewards repeat customers with points and discounts. The more you order, the more you save. It is our way of saying thank you to our loyal customers.
How do I know your products are quality?
Quality is our top priority. All products go through strict quality checks before they become available for delivery. We source from trusted Canadian growers and producers. As a result, every order meets high standards for potency, freshness, and safety.
